Adwuma Family Medicine (“we,” “our,” or “us”) values your privacy and is committed to transparency about how we collect, use, and protect your information. By using our website or submitting your information, you acknowledge and agree to this Privacy Policy.
1. Information We CollectWe may collect:
● Personal Information: Name, phone number, email address, and other details you provide through forms, scheduling tools, or SMS.● Non-Personal Information: Browser type, IP address, device details, and website usage data via cookies or analytics.● Health-Related Information: We do not collect or store protected health information (PHI) through our public website. Please do not submit medical information through contact forms. Secure clinical communication is available only through our HIPAA-compliant patient systems.● Payment Information: If you enroll in membership or purchase services, payments are processed through secure third-party payment processors. We do not store full credit card information on our public website.
2. How We Use Your InformationWe collect and use personal information to provide services you request, communicate with you, fulfill legal obligations, and operate our business. We use your information to: 
● Respond to inquiries and requests● Schedule appointments or consultations● Provide information about our services, membership options, and events● Send appointment reminders, care updates, and operational notices (for patients)● Improve our website and user experience
3. Information Sharing & Legal Requirements We DO NOT sell, rent, or trade your personal information. We may disclose personal information if required to do so by law, regulation, subpoena, or court order, or when necessary to protect our legal rights.
4. SMS/Text Messaging PrivacyIf you opt in to receive text messages:
● We DO NOT sell, rent, or share your phone number or SMS opt-in data with third parties for marketing or promotional purposes.● We may share your information only with trusted service providers (such as messaging platforms and carriers) necessary to deliver SMS communications.● Opt-in data and consent are never shared with third parties for marketing.
Data Retention:SMS-related data is retained only as long as necessary for service delivery, operational needs, and legal compliance. Data is securely deleted or anonymized when no longer required.
5. Children’s PrivacyOur website is not intended for children under 13. We do not knowingly collect personal information from children through our website.
6. Cookies & Tracking TechnologiesWe may use cookies or analytics tools (e.g., Google Analytics) to understand website usage and improve performance. You can adjust your browser settings to decline cookies, but some features may not work properly.
7. Data SecurityWe use reasonable safeguards to protect your data. While no system is 100% secure, we are committed to maintaining confidentiality and integrity.
8. Third-Party LinksOur website may link to third-party sites. We are not responsible for their content, policies, or practices.
9. Your Choices & RightsYou may request to access, update, or correct your personal information by contacting us at .moc.demamuwda%40nimda You may opt out of marketing communications at any time.
10. Changes to This PolicyWe may update this Privacy Policy from time to time. Updates will be posted here with a revised “Effective Date.”
If you have questions, please contact us:
Adwuma Family Medicine5310 Valley Ridge PlazaMiddleton, WI 53562(608) 305-4030moc.demamuwda%40nimda