Adwuma Family Medicine (“we,” “our,” or “us”) values your privacy and is committed to transparency about how we collect, use, and protect your information. By using our website, submitting your information, or participating in our SMS/text messaging service, you agree to this combined Privacy Policy and Terms of Service.
1. Information We CollectWe may collect:
● Personal Information: Name, phone number, email address, and other details you provide through forms, scheduling tools, or SMS.● Non-Personal Information: Browser type, IP address, device details, and website usage data via cookies or analytics.● Health-Related Information: We do not request or store protected health information (PHI) through our public website. PHI is collected and secured in our HIPAA-compliant systems once you become a patient.
2. How We Use Your InformationWe use your information to: 
● Respond to inquiries and requests● Schedule appointments or consultations● Provide information about our services, membership options, and events● Send appointment reminders, care updates, and operational notices (for patients)● Improve our website and user experience
3. SMS/Text Messaging Terms
Purpose of SMS NotificationsOur SMS notifications are designed to provide information about services, membership options, scheduling, reminders, operational updates, and other relevant communications.
Opt-In and ConsentBy providing your phone number and opting in, you confirm you are the owner or authorized user of that number and consent to receive recurring automated text messages (SMS or MMS). Consent is not required to make any purchase or become a member of our practice. Message frequency may vary.
Opt-Out InstructionsYou may opt out at any time by replying: STOP to any message. You may also email us at moc.demamuwda%40nimda with your request. After opting out, you’ll receive a confirmation message, and no further texts will be sent unless you re-enroll.
Help & SupportIf you experience issues, reply HELP to any message or contact us at:● Email: moc.demamuwda%40nimda● Phone: 608-305-4030
Message & Data RatesStandard message and data rates may apply. Please check with your mobile carrier for details.
Data Sharing & Privacy● We do not sell, rent, or share your phone number with third parties for marketing.● We may share your information only with trusted vendors (platform providers, carriers) necessary to deliver SMS.● Opt-in data and consent are never shared with third parties.
Data RetentionWe retain SMS-related information only as long as necessary for service delivery, legal compliance, and operational requirements. Data is securely deleted or anonymized after that period.
ComplianceWe comply with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines to protect your rights and preferences.
IndemnificationBy opting in, you agree to indemnify and hold Adwuma Family Medicine harmless against claims (including under the TCPA) arising from your provision of a phone number not owned by you or failure to notify us of number changes.
Participation Requirements● Must be 18+● Own a wireless device capable of two-way SMS● Have a carrier plan that supports messaging (note: not all carriers may support service)
Dispute ResolutionBy participating in our SMS service, you agree to resolve disputes individually through binding arbitration and waive your right to a jury trial or class action.
4. Cookies & Tracking TechnologiesWe may use cookies or analytics tools (e.g., Google Analytics) to understand website usage and improve performance. You can adjust your browser settings to decline cookies, but some features may not work properly.
5. Website Use & Medical Disclaimer● This website and its content are provided for informational purposes only.● Nothing on this site should be taken as medical advice. Medical care is provided only after becoming a member and consulting directly with our clinicians.● If you are experiencing a medical emergency, call 911 immediately.
6. Intellectual PropertyAll website content (text, graphics, images, logos, etc.) is the property of Adwuma Family Medicine or its licensors. You may not copy, reproduce, or distribute it without permission.
7. Third-Party LinksOur website may link to third-party sites. We are not responsible for their content, policies, or practices.
8. Limitation of LiabilityTo the fullest extent permitted by law:● We are not liable for damages resulting from your use of this website or reliance on its content.● Our total liability for any claim related to your use of this site will not exceed $100.
9. Data SecurityWe use reasonable safeguards to protect your data. While no system is 100% secure, we are committed to maintaining confidentiality and integrity.
10. Governing LawThis Policy and Terms are governed by the laws of the state where Adwuma Family Medicine is located, without regard to conflict of law provisions.
11. Changes to This PolicyWe may update this Privacy Policy & Terms of Service from time to time. Updates will be posted here with a revised “Effective Date.”
12. Contact UsIf you have questions, please contact us:
Adwuma Family Medicine2317 International Lane- Suite 118Madison, WI 53704(608) 305-4030moc.demamuwda%40nimda